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CIN Discussion: Leading with Empathy – Organizational Strategies for Effective Leadership and Patient Care
What strategies can you employ to lead with respect and authenticity? If you are not answering that question as a leader, can you expect your staff to offer the same to patients?

The Empathic Inquiry approach, designed for conducting patient-centered social needs screenings, can also help professionals reframe organizational engagement with staff by focusing on respect, relationship-building, and power sharing. This discussion considers the critical role of leadership in creating patient-centered systems, including reflecting on how leaders can support (or undermine) staff well-being, address the dynamics of power within an organization, and lead with vision through times of crisis.

Join us for this CIN discussion with Ariel Singer, CHC Transformation Director at Oregon Primary Care Association, and Laurie Francis, Executive Director at Partnership Health Center to understand why Empathic Inquiry is important for leaders, how leaders can embody and demonstrate the values of Empathic Inquiry, and what leaders can do to promote employee engagement in challenging times.

Learning Objectives:
• Learn how Oregon Primary Care Association developed Empathic Inquiry and how it differs from business as usual.
• Gain insights into how leaders can embody the values and principles of Empathic Inquiry.
• Gain insights on organizational strategies that leaders can use to share power and partner with staff in an authentic way.

Nov 5, 2020 12:00 PM in Pacific Time (US and Canada)

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